Crusado Casino: your account, games and sport

How to open your account at Crusado Casino

The form is marked step 1 of 2, and the e-mail, password, country and currency are asked for on the first screen. The sports welcome bonus is chosen on this same form, and the name you type should be matched to your identity document, because the two are compared by us before the first payout.

1. Type in your e-mail address and a password.
2. Select your country and the account currency, which cannot be changed later.
3. Enter a promo code if you have one and accept the terms and the privacy notice.
4. Say whether you want marketing e-mails and press Next Step.
5. Fill in your personal details on the second screen and deposit €20 or more to open the first welcome stage.

Under anti-money-laundering rules documents may be requested from you, and in some cases a phone call or a face check. Thirty days are allowed for sending them, and a complete set is usually reviewed within ten days, so the first withdrawal is not held up by paperwork when your identity document and proof of address are uploaded in the first week.

Our games from 53 studios

The lobby is sorted into Hot, Top, New, Exclusive and Epic Jackpots shelves, with a providers menu and a search field. Slots account for the greater part of the catalogue, and more than two hundred tables are added by our live floor.

Slots and exclusives

Pragmatic Play, Hacksaw Gaming, Playson, 3 Oaks Gaming, Amusnet and Nolimit City are the studios you will meet most often, with Gates of Olympus Super Scatter, RIP City, Coin Volcano and Shining Crown Buy Bonus placed on our front shelves. Titles such as Chicken Road 2.0 have been gathered in the Exclusive category. With high-volatility slots a stake that allows several hundred spins is recommended by our team.

Live tables and game shows

The live floor is run by Evolution, Pragmatic Play Live, OnAir Entertainment and Winfinity with XXXTreme Lightning Roulette, ONE Blackjack 1, Crazy Time and Monopoly Live, and VIP rooms are added by our Gold Saloon suite. Because a live round is settled even when your stream has dropped, the connection should be checked by you before a seat is taken.

Jackpots, RNG tables and crash

Trinity Gold Link and the other Epic Jackpots titles are offered with a top prize that is rare by design. Roulette, blackjack, baccarat and Dragon Tiger can be played against our software at your own pace, and a round of a crash game such as Aviafly or Mineslot is over in seconds.

Our welcome pack and bonuses

New players are given a welcome pack that is paid over four deposits, with the match, the free spins and the minimum of each stage listed in the table below. The wagering is calculated on the deposit and the bonus together within the stated period, your stake is capped by us while a bonus is active, and the cash-out from bonus money is limited to a multiple of its value.

The free spins are credited to you in daily batches, each open for twenty-four hours, and their winnings are moved to your real balance up to the cap shown for each stage. After the pack a Weekly Reload and a Weekend Reload are offered on a weekly opt-in, a Monday cashback is paid to the upper VIP levels, and Coins for our Exclusive Store are earned through Weekly Challenges.

Sports betting on the same balance

Football is placed at the head of our sportsbook with more than a thousand listed events, followed by tennis, American football and basketball, and in-play betting is run by us next to the pre-match offer. Odds are shown as decimals and boosted prices are marked on selected matches. The Sport Welcome Bonus is matched by us to your first deposit and has to be wagered on odds above the stated minimum within the given period, and a share of your net losses is returned every week through our sports cashback.

Crusado Casino at a glance

The figures that answer most of your practical questions are gathered here, with ranges wherever your VIP level makes a difference.

Our cashier: deposits and payouts

Cards, bank transfer, Paysafecard, Revolut and six cryptocurrencies are accepted by our cashier from the minimum shown below. Because Paysafecard and Revolut are used for deposits only, a second method has to be added by you before a payout can be sent from an account funded through them.

Requests are processed by our finance desk within three business days during weekday hours in GMT. A payout is held while a bonus is open or a document is pending, a deposit that was never wagered once is reduced by a commission, and up to three requests can be kept open by you at once.

Our VIP Members Club

The move up our five levels is driven mainly by deposits and is reassessed over the last ninety days. A personal manager and cashback are added at level 3, exclusive trips and a doubled limit are brought by level 4, and at level 5 your limit is tripled and payouts are handled within one business day.

Mobile and support

No app is published by us, because our site is opened in your mobile browser with the full catalogue available on a phone. Slots are run well on 4G, while live tables are better served by Wi-Fi.

• Live chat: 24 hours a day, every day, with real agents.
• E-mail: support@crusado.com, also for documents and self-exclusion.
• Help Centre: Withdrawals, Deposits, My Account and Verification, General, Bonuses and Promotions, Technical, Casino, Sportsbook.

The account e-mail and the transaction reference should be kept ready by you when you contact us, and a written confirmation can be requested whenever you need one.